Contact Us

Got a question about something you read on creativecurio.com, spotted an error in one of our sweepstakes casino write-ups, or want to suggest a site we should be looking at? This page explains how to reach us and what we can (and can't) help with.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US market. We're happy to hear from readers on topics like:

• Corrections to details in our reviews — welcome offers, eligible states, or terms that have changed since we last checked
• Suggestions for sweepstakes casinos we haven't covered yet
• General feedback on how we present comparisons, ratings, or offer information
• Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
• Media or partnership enquiries related to the site itself

What we can't do

It's worth being upfront about the limits of what a comparison site can offer. We don't operate any of the platforms listed here, so we're not able to:

• Access, verify, or make changes to your account on any sweepstakes casino
• Process redemptions, refunds, or Sweepstakes Coin balances
• Confirm your eligibility to play in your specific state
• Give legal or tax advice about prize redemptions

If your question is about an account, a redemption that's stuck, identity verification, or a payment issue, that has to go through the operator directly — usually via the support link or help centre on their own site or app. We simply don't have visibility into individual player accounts, and no comparison site does.

Before you get in touch, a few things worth checking

Several of the questions we hear most often are already answered elsewhere on the site, which can save you a round trip:

• If you're weighing up which platform fits you, our ranked comparisons cover welcome offers, coin packages, and what each site's headline promotion actually requires
• If you want to understand how prize redemption, identity checks, or state eligibility generally work across the industry, our Responsible Gambling page covers the practical side of playing sensibly, including where to find help if play stops feeling fun
• If you're after the fine print on how we operate this site, our Terms and Conditions page lays that out in full
• If you want to know more about who's behind creativecurio.com and how we approach reviews, that's covered on our About Us page

A note on accuracy and updates

Sweepstakes casino terms change fairly often — welcome offers get refreshed, eligible states shift, and redemption thresholds are updated by operators without much notice. We do our best to keep listings current as of 2026, but if you've spotted something on a platform's page that no longer matches what you saw at sign-up — a different offer, a state that's now excluded, or a changed minimum redemption amount — flagging it helps other readers as much as it helps us. We review and correct pages based on reader reports like this.

What to include when you write in

To help us respond usefully, it's worth including:

1. Which page or platform your message relates to
2. What you noticed, or what you're trying to find out
3. Any screenshots or details that support a correction, if applicable
4. Whether you're contacting us as a reader, a journalist, or on behalf of an operator

We read every message that comes in, though as an independent site we can't guarantee a response time for every enquiry, particularly ones outside our remit as reviewers.

Reaching an operator directly

If your enquiry is really about a specific sweepstakes casino — a bonus that didn't credit, a verification request, or a question about payment methods like ACH transfer or gift card redemption — the fastest route is almost always the operator's own support channel, usually found inside the app or on their site under a help or support tab. Sweepstakes casinos are required to handle identity verification and redemption enquiries themselves, since they hold the account data and manage compliance with their own terms.

Next step

If your question fits what's described above, send it our way with as much detail as you can. If it's account-specific, your quickest answer will come straight from the platform in question. Either way, we'd rather point you in the right direction than leave you guessing.